AI Assistants
Working hours end, patient enquiries don't. Voice and WhatsApp assistants answer the call, handle common questions and book the appointment themselves.
AI skin analysis
From skin analysis to a treatment plan
AI analyses a face photo region by region and suggests the treatments your clinic offers.
- Analysis lands in the patient file
- Suggestions from your own service list
- Ready in the patient app
Neutral expressionUnder-eye · pronouncedGlabella · pronouncedOther · pronounced
- Under-eye21
- Glabella1
- Other1
Overall assessmentSkin renewal slows from the thirties. With strong expression muscles, forehead and glabella lines can set in earlier.
Suggestion based on the analysisMild volume loss detected in the cheek area. A filler treatment may be considered.
Fillersuggested treatment
ISO 27001Coming soonInformation security
TÜBİTAKComing soonSystem approval
TurkcellServer infrastructure
QNBPayment infrastructure- KVKKData stored in Türkiye
Meta Tech ProviderWhatsApp Business Platform
Modules
A module for every job in the clinic
59 ready features across 12 modules. No buying separate software, no moving data by hand.
AI assistants
No missed call, no unanswered message
Working hours end, patient enquiries don't. Estora's voice and WhatsApp assistants answer the call, handle common questions and book an available slot themselves.
- Voice AI assistant. Answers calls to your NetGSM line 24/7 and books appointments from voice commands.
- WhatsApp AI assistant. Runs updates, confirmations and bookings on the channel the patient already uses.
- Message Centre. WhatsApp, Instagram and other channels gathered in one panel.
- Handover to a human. In special cases the conversation transfers to your team automatically.
WhatsApp · Selin B.Do you have anything free on Saturday?2 minAIAI assistant repliedSaturday 12:00 and 15:30 offerednow
Instagram · Kaan D.Price question · passed to an advisor9 minCall · 0532 ••• ›After hours · became an appointment23:41
Appointments and patient files
The system blocks clashes, the waitlist fills the gap
Calendars by practitioner, room and branch; a waiting patient is routed automatically into a cancelled slot. Everything from the patient's first message to the post-treatment survey collects in one file.
- Anti-collision. No duplicate booking on the same practitioner, room or time.
- Waitlist. A cancelled slot is offered to a waiting patient immediately.
- 360° patient file. Past treatments, images, packages and communication records on one screen.
- Before / after comparison. Images side by side, change becomes measurable.
- Digital consent forms. Pre-procedure consent matches automatically to the patient file.
8
appointment and calendar features
5
patient and treatment management
4
media and documents
4
CRM and sales
Mobile appAI Skin AnalysisRegion-by-region analysis from a face photo, with a matching treatment suggestion. Cosmetics StoreIn-app aftercare sales, matched to your stock. Doctor MapsFinds your nearest branch and books from there. Today and AppointmentsThe day's list and calendar in your pocket. ReportsOccupancy, revenue and practitioner performance, live. CashCollections and end-of-day close from mobile.
One app, two sides
The Estora app works for your patients and your team alike. Patients book appointments and see their treatment history and before/after photos; you manage the day's appointments, reports and cash from the same app. On top of that come three modules that open new revenue channels for your clinic.
For patientsWhat the patient sees
For clinicsWhat your team sees
Download the Estora app
Regulatory compliance
İTS, ÜTS and e-invoicing handled in the background
For clinics using fillers, toxins and medical devices, İTS/ÜTS reporting is a legal requirement. Estora ties those reports to your stock movements — no opening a separate program and filling in forms.
İTS / ÜTS Reporting
Reports to the Turkish Pharmaceutical Track & Trace System and Product Tracking System run off your stock movements. Product intake, application to a patient and returns are reported at the moment of recording — no scanning barcodes into a separate program and filling in forms.
E-Invoice / E-Archive
Tax-authority compliant e-invoicing and e-archive through the Mysoft integrator. Collection records match their invoice, and end-of-day reconciliation happens on a single screen.
Data protection and security
Patient data is stored in Türkiye on Turkcell server infrastructure. Access is permission-based and actions are logged. ISO 27001 certification and TÜBİTAK approval are coming soon.
How it works
Go live in three steps
Setup, data migration and team training are our job. All we need from you is your service list.
Setup and definitions
We set up your branches, practitioners, rooms, services and prices together, and configure user permissions around your team.
We migrate your data
We bring across your existing patient, appointment and finance records from Excel or your old software. Migration is free.
Go live and measure
AI assistants, WhatsApp and e-invoice integrations come online. You're at full capacity in about 3 working days.
From clinics
What clinics working with Estora say
When nobody could pick up the phone we lost patients. Since the voice assistant went live, most of the calls that come in outside working hours turn into appointments.
We were tracking three branches on separate calendars. Now we see all of them on one screen and room or practitioner clashes have dropped to zero.
Having before/after photos in the patient file made things much easier — both for the practitioner and in sales conversations.
FAQ
Frequently asked questions
Are the first 3 months really free?
Yes. Both plans are free for the first 3 months. We do not ask for card details during that period and every module is available without limits. If you decide not to continue at the end of the third month, nothing is charged.
Can you migrate our existing patient data?
Yes. We migrate patient, appointment and financial records from Excel, from your current clinic software's export, or directly from the database. Migration is handled by our setup team and is free of charge.
What exactly does the voice AI assistant do?
It answers calls to your NetGSM line 24/7, responds to frequently asked questions and books appointments into available slots from the caller's spoken request. For complex or sensitive situations it transfers the call to your clinic staff automatically.
Where is our data stored?
Data is stored in Türkiye, on Turkcell server infrastructure. ISO 27001 certification and TÜBİTAK approval are in progress.
Can we manage all of our branches from one panel?
Yes. The branch management module runs a multi-site structure from a single panel, and reports appointments, patients, stock and finance either per branch or consolidated.
First 3 months free
Let's move your clinic to Estora in 3 days
Setup, data migration and team training are on us. First 3 months free — no card details required.